Operations Manager
Location: Beirut, Lebanon
Employment Type: Full-Time
We are seeking a dynamic and detail-oriented Operations Manager to oversee our daily operations, brand management, and market growth initiatives. This role is ideal for a strategic, hands-on leader who thrives in a fast-paced environment and has a strong understanding of the beauty and retail industry.
Key Responsibilities
Brand Management:
- Manage relationships with global suppliers and manufacturers to ensure premium quality and compliance with international regulations.
- Set and update production plans to maintain optimal fulfillment levels and uphold product standards.
- Source and evaluate new manufacturers, packaging solutions, and innovative formulations to enhance product offerings.
- Develop and implement brand strategies for product launches and ongoing market positioning.
- Create and manage the annual brand calendar for launches, activations, and promotional campaigns.
- Conduct in-depth market analysis to identify trends, consumer behaviors, and emerging opportunities in the luxury beauty sector.
- Oversee product launches in collaboration with internal teams (Product Development, Marketing, Creative, Sales, etc.).
- Drive expansion strategies into new markets while nurturing relationships with existing distributors and partners.
- Monitor operations to ensure alignment with brand goals, sales targets, and profitability margins.
- Build and sustain strong partnerships with key regional retailers and distributors, including Sephora and other prestige platforms.
- Lead coordination with retail partners to ensure smooth onboarding, product visibility, and brand consistency across all markets.
Marketing & Communications:
- Partner with the Marketing team to plan and execute new product launches aligned with brand identity and global strategy.
- Identify and collaborate with influencers (nano to celebrity level) across platforms such as Instagram, TikTok, YouTube, and Snapchat.
- Oversee PR and influencer marketing initiatives while managing the A&P budget efficiently.
- Support the development and execution of digital marketing campaigns, seasonal promotions, and bundling strategies.
- Collaborate with the creative team (design and production) to develop engaging, on-brand content.
- Analyze campaign performance and consumer data to continuously refine marketing approaches.
- Ensure consistent communication through newsletters, retail updates, and client correspondence.
Requirements
- Bachelor’s degree in Business Administration, Marketing, Operations, or related field.
- 5+ years of experience in operations, brand management, or commercial management — experience in the beauty or luxury industry is a strong plus.
- Proven ability to manage multiple stakeholders and projects across markets.
- Strong analytical, organizational, and leadership skills.
- Experience with retail operations, supply chain logistics, and distributor management.
- Excellent communication and negotiation skills.
- Proficiency in MS Office and ERP systems (experience with Shopify or similar e-commerce platforms is a plus).
What We Offer
- A key leadership role in a growing international luxury brand.
- Dynamic, creative work environment with global exposure.
- Competitive compensation package.
